AI that hands your team back hours.

Have a chat How I work with AI

AI awareness workshops

A friendly, practical introduction that takes the fear out of AI and shows your team where it genuinely helps. Already delivered to real teams, and shaped to your situation.

Hands-on Claude workshops

A couple of hours to half a day. Bring a laptop, get Claude set up properly, and leave able to put it to work in your business the same week. You then keep growing with my newsletters, videos and resources. Why Claude?

Custom workshops

Built around one community's real needs. Tell me what your people actually do all day, and I will shape the session around that.

Content and blog writing

I write practical AI content for other organisations to share with their audience. A simple way to bring your members along.

Keynotes and talks

Warm, honest, plain-language talks that help a room feel curious about AI instead of afraid of it. Great for conferences, staff days and industry events.

Back in 1996 I learned the first production-scale video editing computer to arrive at my work, and a week later I was teaching everyone else to use it. That has been my whole career: helping creative people work the technical tools so they can get back to being creative.

When my business partner moved on last July, I chose to lean into AI rather than shrink. The business is bigger now than when we were two. I want to share what I have learned, and the mistakes I made, so you can hand the work you dislike to AI and get back to the parts you enjoy.

I tell the whole story in my blog: People Ask If I Love My AI.

“Impressed by her dedication, attention to detail and quality of work... Suzie enriches any team, based on her team ethic and her grace under pressure. You're always grateful she's in your corner.”

Steven Taylor

Senior Solution Architect, nbn Australia

“An outstanding editor whose professionalism and creativity helped her excel at Sky News. She always pushed herself to go that extra step, and exceeded every expectation.”

Debs Majumdar

Cyber Security, NSW Department of Customer Service

“Suzie has a rare skill: an incredible ability to impart her knowledge to others in a very specific, tailored manner.”

Robyn Rankin

Communications Officer, FNQ Hospital Foundation

Treat it like a colleague

Explain yourself the way you would to a good colleague, not in two-line emails, and the output changes completely.

Talk, do not type

Voice-to-text changed everything for me: I talk a task through out loud, and richer input gives richer output, far quicker. Most people speak at roughly three times typing speed, so the thinking gets out of my head and onto the page a lot faster too.

A thinking partner

When you are solo or stretched, something to think out loud with is genuinely valuable for planning, decisions and spotting what you have missed.

Start with one task you dislike

Pick one job you dislike, use AI for only that, and give it four weeks; I am no prompt expert, I just kept showing up and communicating well.

Green · go

• Your own words, ideas and drafts
• Your own business pricing, revenue and costs. It is your information.
• Contact details from a business card
• Generic templates and content calendars
• Public information you want summarised or reorganised

Amber · think first

• Client details that might sit under a confidentiality clause
• Personal mobiles and home addresses the task does not need
• Financial details you hold on someone else's behalf

Ask yourself: would my client be comfortable knowing this went through an AI tool?

Red · never

• Tax file numbers, always, no exceptions
• Bank and card details
• Health and medical information
• Payroll records
• Anything under a confidentiality agreement
• Children's information

Working with Indigenous organisations: traditional knowledge, sacred information and community-specific cultural content sit in a category of their own, well beyond standard privacy law.

We do not let AI learn from you.

We set our tools up so your information does the job in front of it and stops there. It is not fed back to train the model, the reassuring bit most people are never told.

I use Claude for two reasons. One is practical: it is built for business-to-business work, which suits what I do. The other matters just as much to me.

Claude is made by Anthropic, a Public Benefit Corporation: a company legally bound to weigh the benefit to humanity, not only shareholder profit. Its founders knew how powerful, and how dangerous, this technology could be, so they set out to build it to do good. That is who I want handling my work and my clients' trust.

What we offer now

On-site training, built around what you actually need.

This year I expanded what we do. We train teams on-site in video, digital skills and AI, on the devices you already have. We come to you and work with your people, content and goals.

Individuals or whole teams, every package shaped around what you are really trying to do.

Have a chat

Who we work with across Queensland

• Small businesses that want to win back hours every week.
• Councils and government teams, with data questions handled properly.
• Not-for-profits stretching a small team a long way.
• Indigenous organisations, with cultural knowledge treated with the care it deserves.

One on one

• Just you, 2 hours
• One skill, sorted
• The easiest first step

Half day

• Your team, up to 20
• The essentials, hands on
• From $150 a head with a full team

Best value Full day

• Your team, up to 20
• Thorough and hands on
• From $275 a head with a full team

Two day intensive

• Your team, up to 20
• Start to finish, deep
• From $413 a head with a full team

Mentoring

The perfect next step after a course. A course gives your team the skills. Mentoring is what makes them stick.